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Domestic or Family Violence Concerns
This procedure guides on-call managers responding to domestic or family violence concerns involving a participant. It prioritises safety, safeguarding, and trauma-informed responses, and aligns with national NDIS Practice Standards and reportable ...
Missing Person or Absconding Where There Is Risk
This procedure guides on-call managers responding to incidents where a participant is missing or has absconded and there is a reasonable concern for their safety. It aligns with national NDIS Practice Standards, duty of care, safeguarding ...
Non-urgent Medical appointment or hospital attendance
1. Purpose This procedure provides guidance for Knight OnCall managers responding to after-hours situations where a person requires attendance at a non-emergency medical appointment, urgent care service, hospital, imaging service, pharmacy, pathology ...